About
The U.S. Consulate General Lagos represents the United States government in southern Nigeria. It engages with government, business, and academic communities while providing consular services to U.S. citizens. The Consulate offers a professional environment with opportunities for international exposure, career growth, and competitive compensation.
Job Description
The American Citizen Services (ACS) Assistant works within the Consular Section, providing administrative and support services to U.S. citizens. The role involves handling citizenship, passport, and emergency-related services while serving as a key point of contact for U.S. nationals.
Key Responsibilities:
- Provide passport, citizenship, and special consular services
- Serve as a primary contact for U.S. citizens within the consular district
- Communicate with citizens in distress and assist with emergency responses
- Support crisis preparedness and response activities
- Maintain relationships with public and private sector contacts
- Assist in drafting emergency messages and updating official platforms
- Perform administrative duties and support other consular units
Qualifications & Requirements
Education:
- Minimum of two years of college or university study
Experience:
- At least 2 years of experience in:
- Administrative roles
- Customer service
- Case management
Skills & Competencies:
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong communication and interpersonal skills
- Ability to work independently and exercise sound judgment
- High level of discretion and confidentiality
- Ability to interact professionally with diverse individuals
- Strong organizational and problem-solving skills
How to Apply
Interested applicants should apply by clicking the APPLY NOW button