About
Pulse Nigeria is one of Africa’s leading digital media companies, delivering engaging news, entertainment, lifestyle, business, and technology content to millions of users across the continent. Through its extensive online platforms and creative marketing solutions, Pulse connects brands with audiences while driving innovation in digital publishing, social media, and content marketing.
Job Description
Pulse Nigeria is seeking a passionate and motivated Community Manager Intern to support audience engagement across its digital platforms. This internship offers an excellent opportunity for individuals interested in social media management, digital marketing, and online community building.
The successful candidate will work alongside the Social Media, Content, and Creative teams to manage online communities, monitor audience interactions, publish content, and contribute to engagement strategies that strengthen Pulse’s digital presence.
Key Responsibilities
- Monitor and respond to comments, direct messages, and audience inquiries across social media platforms.
- Foster active and engaging online communities for Pulse Nigeria and its client brands.
- Assist with scheduling and publishing content on Instagram, TikTok, Facebook, X (Twitter), LinkedIn, and YouTube.
- Escalate customer complaints or reputation-related issues to the appropriate internal teams.
- Monitor online conversations and identify trending topics and audience insights.
- Support social listening initiatives and community sentiment analysis.
- Assist with live event coverage by engaging audiences in real time.
- Collaborate with internal teams to maintain a consistent brand voice across platforms.
- Prepare weekly and monthly community engagement reports.
- Stay informed on emerging social media trends, platform updates, and digital marketing best practices.
- Contribute innovative ideas to improve audience engagement and community growth.
Qualifications & Requirements
Applicants should possess:
- A Bachelor’s Degree (currently pursuing or recently completed) in Marketing, Communications, Mass Communication, Public Relations, Digital Media, or a related discipline.
- Strong interest in social media management, digital marketing, and online community engagement.
- Excellent written and verbal communication skills.
- Strong interpersonal and relationship management abilities.
- Familiarity with major social media platforms and their features.
- Basic understanding of social media analytics and engagement metrics (an added advantage).
- Good organizational and time management skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Positive attitude, willingness to learn, and strong teamwork skills.
- Experience managing personal, academic, or organizational social media accounts is an added advantage.
- Availability to occasionally support campaigns or live events outside standard work hours when required.
How to Apply
Interested applicants should apply by clicking the APPLY NOW button