About
EKO Hotels & Suites is seeking an experienced Receptionist to provide exceptional front desk services and ensure a memorable guest experience. The successful candidate will manage guest interactions professionally while supporting the smooth operation of the hotel’s front office.
Job Description
Welcome and attend to guests professionally.
Handle guest check-in and check-out processes.
Respond to guest inquiries and resolve complaints.
Operate hotel management systems efficiently.
Maintain accurate guest records.
Coordinate with other hotel departments to ensure excellent service delivery.
Provide outstanding customer service at all times.
Qualifications & Requirements
3–5 years of experience as a Receptionist in a hotel environment.
High School Diploma or equivalent.
Hospitality or Customer Service certification is desirable.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and public holidays.
Fluency in English; additional language(s) are an advantage.
Proficiency in hotel operating systems such as:
Opera
Marriott Systems
How to Apply
Interested and qualified candidates should send their CV in PDF format to:
Email: careers@ekohotels.com
Subject of Email: Receptionist