About
Rovedana is a business services and consulting company focused on simplifying staffing, employee management, and payroll administration for businesses of different sizes. The company aims to deliver a positive employee experience throughout the employment journey while helping organisations manage their workforce more efficiently.
Job Description
Rovedana is seeking a proactive and organised Client Relationship Intern to support its Sales and Marketing Department. The successful candidate will help maintain client relationships, respond to customer enquiries, follow up on sales leads, and support the conversion of prospective clients into customers.
This opportunity is suitable for entry-level candidates interested in client relations, sales, marketing, and business development. The role requires excellent communication, record-keeping, and follow-up skills, as well as the ability to work independently in a fully remote environment.
Key Responsibilities
- Build and maintain positive relationships with existing and prospective clients through regular communication and follow-ups.
- Track prospective clients from the initial contact stage through conversion or closure.
- Respond promptly to client enquiries through phone calls, emails, and other communication channels.
- Escalate complex customer concerns to the appropriate team members when necessary.
- Support the Sales and Marketing team with lead generation, proposal preparation, meeting scheduling, and sales follow-ups.
- Maintain accurate client databases, including contact information, communication records, enquiries, and follow-up activities.
- Collect customer feedback, identify client concerns, and assist with resolving issues to improve customer satisfaction.
- Prepare regular reports on client interactions, leads generated, follow-up activities, and potential business opportunities.
- Contribute to client satisfaction and the company’s business growth through effective relationship management.
Qualifications & Requirements
- An HND or bachelor’s degree in Business Administration, Marketing, or another relevant discipline.
- Between zero and one year of experience in a similar role, corporate sales, or marketing.
- Strong communication, presentation, and interpersonal skills.
- Familiarity with customer relationship management (CRM) systems.
- Proficiency in workplace tools such as Google Workspace and Microsoft Office.
- Ability to learn quickly and adapt to a corporate work environment.
- Professional conduct, strong work ethics, and alignment with the company’s culture.
- Ability to work remotely with minimal supervision.
- Access to a functional computer, stable internet connection, reliable electricity, and a quiet workspace.
How to Apply
Interested and qualified candidates should send their CV to victor.f@rovedana.com.
Applicants should use Client Relationship Intern as the email subject and highlight relevant experience in customer service, sales, marketing, client communication, CRM tools, or business development.