About
Boctrust Microfinance Bank is a Nigerian financial institution licensed by the Central Bank of Nigeria (CBN). The bank provides financial services designed to support the lower-middle class, working-class individuals, and economically active members of society through accessible financial solutions.
Job Description
Boctrust Microfinance Bank is recruiting a Deposit Mobilisation Officer to support the growth of its deposit portfolio in Lagos.
The successful candidate will be responsible for attracting new customers, mobilising deposits, promoting savings and investment products, and developing long-term relationships with individual and business clients.
This position is suitable for candidates with up to two years of experience in sales, deposit mobilisation, or field marketing. Ambitious entry-level candidates with strong communication and business development abilities are also encouraged to apply.
Key Responsibilities
- Mobilise deposits from individual and corporate customers through direct marketing and other business development strategies.
- Identify prospective customers and convert qualified leads into deposit account holders.
- Promote and facilitate the opening of savings, fixed deposit, and investment accounts.
- Build and maintain strong relationships with existing customers to encourage repeat transactions and referrals.
- Meet and exceed assigned monthly and quarterly deposit mobilisation targets.
- Explain available deposit products and financial services to customers based on their financial needs.
- Follow up with prospective and existing customers to strengthen customer retention and business growth.
- Maintain accurate records of customer interactions, prospects, and deposit mobilisation activities.
- Provide professional customer service and address customer enquiries appropriately.
Qualifications & Requirements
- Minimum of SSCE/WASSCE, OND, or HND in any relevant discipline.
- A Bachelor’s degree in a relevant field is also acceptable.
- 0–2 years of experience in deposit mobilisation, sales, field marketing, business development, or a related role.
- Experience in microfinance banking or financial services is an advantage.
- Entry-level candidates with strong sales potential and a willingness to learn are encouraged to apply.
- Strong interpersonal and relationship-management skills.
- Excellent verbal communication and negotiation abilities.
- Basic proficiency in Microsoft Word and Excel.
- Good problem-solving and customer-service skills.
- Ability to work with targets and deliver measurable results.
- High level of integrity and professionalism.
- Strong work ethic and commitment to providing excellent customer service.
- Applicants must reside on or be able to conveniently commute to Lagos Island, including areas such as Victoria Island, Ikoyi, Onikan, or Obalende.
How to Apply
Interested and qualified candidates should send their CV to HR@boctrustmfb.com using “Deposit Mobilisation Officer” as the subject of the email.
Applicants should ensure their CV highlights relevant experience or skills in sales, customer acquisition, deposit mobilisation, field marketing, business development, relationship management, and customer service.