About
MANO Africa is seeking a Customer Service Agent to deliver exceptional customer support by responding to inquiries, resolving customer issues, and ensuring a positive customer experience. The ideal candidate should be customer-focused, an effective communicator, and capable of handling multiple tasks efficiently.
Job Description
Previous experience in customer service, call center, or customer support roles.
Experience in e-commerce or quick commerce is an added advantage.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Ability to multitask effectively.
Positive attitude with a customer-first mindset.
Qualifications & Requirements
Customer Service
Communication Skills
Problem Solving
Multitasking
Customer Relationship Management
Conflict Resolution
Active Listening
Time Management
Teamwork
How to Apply
Interested and qualified candidates should send their CV (in English) to:
Email: hr@mano.ng
Additional Information
Employer: MANO Africa.
The role is based in Lagos.
Experience in e-commerce or quick commerce will provide a competitive advantage.
Applicants are required to submit their CV in English.