About
Sanlam Nigeria is a financial services and insurance institution and a member of the Sanlam Group, a South African financial services group. The company provides insurance and related financial services to individuals and businesses in Nigeria.
Job Description
Sanlam Nigeria is seeking a results-driven Bancassurance Associate to support insurance sales and customer service activities through its banking distribution channel.
The successful candidate will engage existing and prospective customers, process leads received from partner banks, explain insurance products and assist customers with policy applications and documentation.
Key Responsibilities
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Review and process sales leads received from the bank.
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Market and sell the company’s insurance products and services to existing and prospective customers.
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Maintain up-to-date knowledge of insurance products, including their features, terms, conditions, documentation requirements and application processes.
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Explain insurance products and requirements clearly to customers.
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Guide customers through the collection of required documents and completion of insurance application forms.
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Advise customers on available payment channels and platforms for settling policy premiums.
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Verify and collect customer documentation to ensure compliance with product requirements and applicable regulatory standards.
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Respond to customer enquiries and complaints, escalating issues to the appropriate Retail Distribution officers when necessary.
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Provide customers with relevant information regarding premium payments and claims requests.
Qualifications & Requirements
Academic Qualifications and Experience
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Bachelor’s degree or equivalent qualification in Marketing, Sales or a related discipline.
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Minimum of one year of post-qualification work experience.
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Relevant professional certification will be an added advantage.
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Good understanding of the location where the candidate intends to work.
Required Competencies
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Strong marketing and sales skills, with a focus on achieving results.
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Excellent written and verbal communication skills.
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Good customer relationship management abilities.
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Basic computer proficiency.
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Strong attention to detail and record-keeping skills.
How to Apply
Interested and qualified candidates should forward their updated CV to SAZ_Recruitment@sanlamallianz.com.ng.
Applicants should use Bancassurance Associate as the subject of the email. The job code is SLN/BA00004.