About
Telcapit is a reputable conglomerate committed to delivering innovative business solutions across its operations. As part of its growing logistics business, the company is focused on expanding its customer base through exceptional service delivery, operational excellence, and strong client relationships.
Job Description
Telcapit is seeking a proactive and results-driven Customer Acquisition Officer to support the growth of its logistics operations. The successful candidate will be responsible for attracting new customers, promoting the company’s logistics services, and building lasting relationships with both individual and corporate clients.
Working in a fast-paced startup environment, the role also involves collaborating closely with the Operations Team to ensure smooth customer onboarding, service delivery, and business growth.
Key Responsibilities
- Identify and engage prospective B2B and B2C customers to promote the company’s logistics services.
- Implement customer acquisition strategies under the guidance of the Operations Manager.
- Build and maintain strong relationships with business owners, corporate organizations, and individual customers.
- Follow up on sales leads through calls, visits, and other engagement channels to convert prospects into active customers.
- Collaborate with riders, dispatch personnel, and the Operations Team to facilitate seamless customer onboarding and service delivery.
- Support daily operational activities when required to ensure efficient business operations.
- Accurately collect and maintain customer information and records.
- Gather customer feedback and report service challenges or improvement opportunities.
- Support marketing campaigns, promotional events, and customer acquisition initiatives.
- Prepare weekly reports on customer acquisition performance, lead conversion, and related activities.
- Perform additional duties that contribute to the company’s growth and operational success.
Qualifications & Requirements
Applicants should possess:
- Minimum of an OND, HND, or Bachelor’s Degree in Marketing, Business Administration, or a related discipline.
- 1–2 years of experience in sales, customer service, field marketing, or a similar role.
- Experience within the logistics or delivery industry is an added advantage.
- Strong communication, negotiation, and interpersonal skills.
- Confidence in approaching and engaging prospective customers.
- Basic reporting, documentation, and record-keeping skills.
- Ability to work independently while achieving assigned targets.
- Good organizational and time-management skills.
- Proficiency in basic computer applications and mobile reporting tools.
- Ability to use web-based or mobile applications for customer data management.
- Flexibility to work in the field and collaborate across multiple departments.
- Adaptability to a dynamic startup environment.
How to Apply
Interested and qualified candidates should send their CV to Gfoodsarfixhr@gmail.com using “Customer Acquisition Officer” as the subject line of the email.