About
Opay Microfinance Bank is a leading financial technology platform providing mobile-based services such as money transfers, bill payments, airtime purchases, savings, and loans. The platform serves millions of users daily, offering convenient and accessible financial solutions across Nigeria.
Job Description
Opay Microfinance Bank is seeking an experienced and results-driven Marketing Operations Manager to lead operational efficiency and drive user growth across key markets.
This role sits at the intersection of operations, sales, and marketing, making it ideal for a hands-on professional with strong leadership and execution skills in fast-paced environments.
Key Responsibilities
- Oversee and optimize daily operational processes for seamless service delivery
- Drive customer acquisition and market growth strategies
- Collaborate with sales and marketing teams to execute go-to-market plans
- Identify and implement process improvements
- Track key performance indicators (KPIs) and report to leadership
- Lead, mentor, and manage operations teams
Qualifications & Requirements
- Bachelor’s degree (BA/BSc/HND)
- Minimum of 6–8 years experience in operations (with exposure to sales/marketing)
- Experience in fintech, retail, or multinational environments preferred
- Fluency in Hausa (mandatory)
- Proven track record in driving growth and operational excellence
- Strong analytical, leadership, and stakeholder management skills
- Stable career progression history
Nice to Have:
- Experience in marketing or field operations
- Basic design skills (e.g., Photoshop for simple creatives)
How to Apply
Interested applicants should apply by clicking the APPLY NOW button