About
Mavitob Global Consult Ltd is a professional consulting and support organization that works with healthcare providers, schools, organizations, and families to strengthen systems, develop skilled teams, and improve outcomes.
The organization is seeking a reliable and organized Receptionist / Administrative Assistant to support its front-office operations and provide administrative assistance.
Job Description
The Receptionist / Administrative Assistant will serve as the first point of contact for visitors, beneficiaries, partners, and members of the public. The successful candidate will help maintain a professional, welcoming, and well-organized office while providing administrative support to management and programme activities.
Reports to: Founder/Management
Work Arrangement: Full-Time, Onsite
Key Responsibilities
Reception & Communication
- Welcome visitors professionally and determine the purpose of their visits.
- Answer telephone calls, WhatsApp messages, and general enquiries appropriately.
- Direct enquiries to the appropriate staff members.
- Receive and relay messages promptly.
- Maintain a professional and welcoming reception area.
- Provide basic information about the organization’s programmes and activities.
Administrative Support
- Maintain accurate and organized electronic and physical records.
- Assist with letters, correspondence, forms, and other administrative documents.
- Keep appointment, visitor, and enquiry records up to date.
- Support registration for programmes, training sessions, and events.
- Maintain accurate and confidential beneficiary and participant information.
- Assist with attendance sheets, feedback forms, and programme documentation.
- Handle routine office tasks such as printing, photocopying, scanning, and filing.
- Monitor office stationery and supplies and notify management when replenishment is required.
Programme & Community Support
- Communicate with beneficiaries participating in organizational programmes.
- Send reminders about training sessions, appointments, meetings, and events.
- Assist with workshops, training programmes, and community activities.
- Collect attendance and feedback information for programme monitoring.
- Ensure meeting and training spaces are properly prepared.
- Provide administrative assistance for initiatives such as Stitching Dreams and other empowerment programmes.
Office Coordination
- Maintain the visitor register and ensure visitors receive appropriate assistance.
- Receive deliveries and official correspondence.
- Help keep the office clean, organized, and professional.
- Report maintenance, security, or facility-related concerns promptly.
- Liaise with suppliers and service providers when assigned.
- Provide reasonable administrative support to the Founder and other team members.
Qualifications & Requirements
- Minimum OND/NCE or equivalent qualification. HND or Bachelor’s degree is an added advantage.
- Previous experience in reception, customer service, or administrative roles is desirable.
- Good spoken and written English.
- Strong interpersonal and customer-service skills.
- Basic computer proficiency, including Microsoft Word, email, and internet applications.
- Ability to use WhatsApp professionally for communication.
- Good organizational and record-keeping skills.
- Ability to work independently and follow instructions effectively.
- Professional appearance and conduct.
- Punctual, dependable, and detail-oriented.
- Ability to handle confidential information appropriately.
- Positive attitude towards women’s empowerment and community development.
Personal Qualities
The ideal candidate should be:
- Warm and approachable.
- Organized and responsible.
- Proactive and able to take initiative.
- Capable of completing routine responsibilities with minimal supervision.
- Able to identify tasks that require attention and follow them through to completion.
Performance Expectations
The successful candidate will be expected to demonstrate:
- Consistent punctuality and reliable attendance.
- Professional handling of visitors, beneficiaries, and enquiries.
- Accurate and up-to-date administrative records.
- Prompt response to calls, messages, and assigned tasks.
- Good organization of the reception and office environment.
- Effective administrative support for programmes and activities.
- Respectful treatment of visitors and beneficiaries.
- Strict confidentiality and proper handling of sensitive information.
Safeguarding & Confidentiality
Because the organization works with women and potentially vulnerable beneficiaries, the successful candidate must maintain professional boundaries and confidentiality and comply with applicable safeguarding, data protection, and organizational policies.
How to Apply
Interested and qualified candidates should send their CV to toyinonix@gmail.com.
Use “Receptionist / Administrative Assistant” as the subject of the email.