About
Myafrimall Logistics Limited is a growing logistics and delivery company committed to providing reliable shipping, customer support, and logistics solutions to clients both locally and internationally. The company offers a structured work environment that enables young professionals to gain practical experience in logistics operations, customer service, and administrative support.
Job Description
Myafrimall Logistics Limited is seeking a smart, dedicated, and customer-oriented NYSC Corps Member to join its Akure branch as a Customer Service Representative. The successful candidate will support customer service operations, assist with logistics processes, and contribute to the smooth running of daily branch activities.
This role provides an excellent opportunity for serving corps members to gain hands-on experience in customer service, logistics management, and branch administration within a fast-paced and growing organization.
Key Responsibilities
- Attend to walk-in customers and respond to online customer enquiries professionally.
- Handle customer communications through phone calls, WhatsApp, and other digital channels.
- Provide accurate information regarding company services, shipping costs, and delivery timelines.
- Inspect items for defects and report any discrepancies when necessary.
- Process and document shipments accurately.
- Maintain organized records of customer interactions and transactions.
- Monitor shipments and provide customers with timely updates.
- Assist with daily branch operations and perform other assigned duties.
Qualifications & Requirements
Educational Requirements
- Must be a serving NYSC Corps Member posted to Akure or nearby areas.
Skills and Competencies
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service abilities.
- Professional appearance and customer-focused attitude.
- Basic computer proficiency, including:
- Microsoft Office applications
- WhatsApp Business
- Other communication tools
- Ability to multitask and work with minimal supervision.
- Willingness to learn and adapt in a fast-paced environment.
- Residence within or around the Alagbaka or Oba-Ile axis of Akure will be an added advantage.
How to Apply
Interested and qualified candidates should send their updated CV to:
hr@myafrimall.com using “NYSC CSR Application – Akure Branch” as the subject of the email.