About
A microfinance bank in Lagos is seeking a skilled and experienced Card Operations Officer to oversee end-to-end card production and issuance operations.
The successful candidate will be responsible for ensuring the secure, efficient, and timely production and issuance of debit and credit cards in line with regulatory requirements and internal policies.
The ideal candidate must have relevant banking operations experience, a strong understanding of card management systems and payment infrastructure, and the ability to coordinate vendors, supervise production processes, and maintain high standards of security and operational efficiency.
Job Description
Card Production and Issuance
Oversee daily card production operations, including personalisation, embossing, encoding, and dispatch.
Ensure the accurate, secure, and timely issuance of debit and credit cards.
Monitor production workflows to ensure operational efficiency and compliance with established procedures.
Compliance and Quality Assurance
Ensure compliance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements and other relevant regulatory standards.
Implement quality control measures to ensure the accuracy and security of card issuance.
Ensure adherence to internal policies, operational procedures, and card security protocols.
Identify operational risks and recommend appropriate corrective measures.
Inventory and Resource Management
Monitor card stock inventory and maintain adequate supply levels.
Ensure proper documentation and accountability for card materials.
Track card usage and production volumes to support effective
Qualifications & Requirements
Minimum of a BSc or equivalent qualification in Accounting, Economics, Banking and Finance, Computer Science, or a related field. Numerate coursework is preferred.
Minimum of 3 years’ experience in banking operations, preferably within a commercial bank or microfinance bank.
Commercial banking experience is particularly relevant to this recruitment.
Strong knowledge of card management systems and payment infrastructure.
Understanding of PCI DSS compliance requirements and card security protocols.
Experience in card production, issuance, or payment operations is an advantage.
How to Apply
Qualified and interested candidates should send their applications to:
📧 Email: Dect.recruitment@gmail.com
Email Subject: Card Operations Officer – Lagos